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08/05/2008

Diversity Brings Competitive Advantages

Our nation has always been enriched by the diverse cultures of people who call the United States their home. The same holds true for our state. Even in its early days Utah attracted residents from many nations and countries. Today, Utah continues to be a place where immigrants and refugees come to pursue the American Dream.

Utah businesses are also aware of this trend, and diversity in the workplace has become a competitive advantage. Companies are adding diversity into their long-term strategic plans, goals and objectives. Management has become increasingly accountable for implementing comprehensive diversity plans that will translate into a better understanding of the company’s market and workforce.

If you feel your company could benefit from such a plan, it’s critical to have the Human Resources department help promote a company culture that empowers employees to engage in a knowledge-based environment. Such a culture helps employees know they are respected and encouraged to contribute from their point of view and cultural identities.

The following are some of the reasons why diversity is important:

1) Increases credibility amongst your target market—It’s important to have your workforce look like the audience or market you are trying to penetrate; this helps your target market better identify with your product and service.

2) Stronger connection—The more your workforce looks like your market, the stronger the connection is. This will help your business rise above your competitors.

3) Better understanding—Diversity gives you insight into your target market so you can see their wants and needs more clearly.

4) True loyalty—When your target market sees your company’s true commitment to community, their loyalty will be much stronger.

5) Innovation—By hiring employees with different perspectives, talents and skills, this creates a better setting for creating innovative ideas and strategies.

Remember that implementing diversity goes beyond meeting a quota. Equal employment opportunity is about developing original ideas, thinking beyond your realm and utilizing all the experiences your diverse workforce can bring.

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