OPIE supports over 1,200 orthotics and prosthetics facilities across the US. This new partnership will allow those diverse groups to easily implement Solutionreach capabilities and access patient relationship management tools, including:
- Automated text, email, phone reminders and recalls
- Real-time text with SR Conversations that can be initiated by the practice and the patient
- Patient communications such as educational newsletters
- Social media and online reviews integration, including the ability for all staff to text review requests with SR Smart Reviews
“Practices of all types are looking for ways to prioritize the patient experience, and patient relationship management solutions and technology are the key to putting the patient at the center of their care,” said Jim Higgins, founder and chief executive officer of Solutionreach. “Using patient relationship management strategies, providers can improve relationships with patients, increase efficiency, and enhance patient loyalty.”
Since its founding in 2000, Solutionreach has pioneered the industry’s leading PRM platform. Currently, Solutionreach supports more than 100,000 healthcare professionals at approximately 25,000 practices. The company’s PRM technology currently reaches more than 80 million patients nationwide.
Paul Prusakowski, CPO, FAAOP and CEO of OPIE Software, said, “Changes in healthcare continue to make O&P practice management more challenging. Including Solutionreach as an integrated partner on the OPIE platform creates seamless access to even more value added services that help our users be more efficient and effective when communicating with patients.”
For more information about Solutionreach and OPIE, please visit https://www.solutionreach.com/partner-opie-software.