Solutionreach announced that Brett Jarvis will join its leadership team as the senior vice president of customer success.
This new addition highlights the growing company’s commitment to customer experience and satisfaction.
Since its founding in 2000, Solutionreach has pioneered the industry’s leading PRM platform. Currently, Solutionreach supports more than 100,000 healthcare professionals at approximately 25,000 practices. The company’s PRM technology reaches 80 million patients nationwide.
"Brett will play an integral part in making sure we deliver not just technology but also expertise that helps our clients improve how they run their businesses,” said Josh Weiner, Chief Operating Officer at Solutionreach. “Having someone of Brett’s caliber and tremendous experience join the team is yet another example of how Solutionreach and the Utah tech community as a whole continue to attract top-notch talent on a national level.”
In his role as senior vice president of customer success, Jarvis will pull from 15 years of experience helping companies reduce customer churn, increase revenue, and drive improved customer engagement. He comes to Solutionreach following a role as the Global Head of Customer Success at LinkedIn where he led a team of 350 employees. Jarvis also held customer success executive positions at Salesforce.com and Oracle.
"I am delighted to be joining Solutionreach, a company that is changing healthcare through improved patient-provider relationships,” said Jarvis about his new role. “I believe that Solutionreach is uniquely positioned to help healthcare providers strengthen their relationships with patients now and for the foreseeable future, and I look forward to expanding the benefits of those relationships for years to come."
For more information about Solutionreach, please visit www.solutionreach.com.