Bask announced it has rebranded its small business division, Digity, as Bask for Business.
In doing so, Bask for Business unveiled a redesigned website to ensure small business customers have intuitive access to all tech support offerings. Since 2004, Bask for Business (formerly Digity) has provided small businesses with one-on-one tech support, security and backup protection, and superior technology advice.
With this rebranding, Bask for Business is refocusing its small business product and customer service efforts on core strengths, including worry-free tech support and simple fixed-fee pricing. Bask for Business also plans to introduce patented proactive care technology, developed by sister company Nanoheal, in early May 2018.
- Worry-free Tech Support. Security risks, backup and disaster recovery, and not knowing when a system might break are the biggest technology worries for small businesses. Bask for Business resolves these issues with a comprehensive technology bundle backed by a top-rated, U.S.-based tech support team.
- Simple, Fixed-Fee Pricing. Small businesses demand predictable IT expenses that behave like an insurance policy and promote constant maintenance rather than paying overwhelming fees for
- Proactive Care Technology. Large companies and service providers already use Nanoheal’s Cognitive Workplace Management platform to improve detection and automated resolution for computers and other networked devices. Bask for Business will soon offer this enterprise-level technology to its small business clients.
“Bask has achieved the highest online satisfaction and customer NPS ratings of all major tech support providers nationwide,” stated Bask VP of Product and Marketing Tim Kapp. “The combination of Bask’s reputation and the rollout of Proactive Care Technology will help us maintain an advantage in providing worry-free tech support with predictable pricing for small business customers.”